Free shipping & return*
Order before 16:00, delivery next day**
* Free shipping in NL, BE, GER and DEN. Free return shipping only for orders in the netherlands
** Orders made on business days before 16:00 are shipped the same day. Delivery of the package should be the next day however; this is depending on PostNL. Mayke.com is not responsible when your order is not delivered the next day. PostNL does not deliver on Sundays, Mondays and public holidays.

Opening hours store

If you have any questions, we will be happy to help.

 

 

You can always email us via: webshop@mayke.com
Off course you can also phone us: 0031 13 528 8330 (during hours of operation)


Mayke B.V.
De Lind 29-31
5061 HS Oisterwijk
webshop@mayke.com
KVK nummer: 16067154
BTW nummer: NL8106.86.740.B0

When will my order be sent?

We ship orders, that placed on business days before 15:00 the same day. All other orders are shipped the next day. 
You always receive a track and trace code my email, if you didn't please email us so we could help you.

I ordered something online and I want to return it, how do I do that?

When you want to return an item, this is possible whitin 14 days after delivery.
you will find a packing slip (called packbon in Dutch) with your order.
Please tick the items you want to return on your packing slip.
Add the packing slip inside the box (please make shure the shoes and the shoebox are undamaged and unworn).
Send your returnshipment to:
Mayke BV
De Lind 29-31
5061HS Oisterwijk
Netherlands
 
Return costs are for your own account.
Reimbursement takes place on the payment method with which the order is placed.
you will automatically receive an email when your return has been processed by us.

I ordered something online and I want to exchange, what should I do?

To avoid problems the easiest way Is to order again online.
The Item you don't want, you can return following the steps above regarding ''return items''
 

I want to order Isabel Marant but when I want to add an item to my shoppingbag, I get the message ''contact us''

Some brands like Isabel Marant cannot be sold directly online.
If you send us an email, we be glad to help you receive the item of choose.
The brand Prada also includes in our collection, but cannot be showed online.
For the Prada collection please email: webshop@mayke.com
 

During the check out process something went wrong, now what?

Please email us (webshop@mayke.com) we be glad to help you!

Payment options at mayke.com

All payments with creditcard (mastercard and VISA) and IDEAL are controlled by Ogone.
Ogone is one of Europe's largest Payment Service Providers. 
Ogone provides a fully secured payment enviroment, and will never pass secured information to Mayke B.V.
 

I would like to visit the store, wat are openings hours and adress?

Off course you are more than welcome in our store located in Oisterwijk

Opening hours store: 

Monday        13:00 – 18:00
Tuesday       09:30 – 18:00
Wednesday  09:30 – 18:00
Thursday      09:30 – 18:00
Friday           09:30 – 20:00
Saturday       09:30 – 17:00